1. Communication Types

We send the following types of communications:

• Transactional: Application updates, status notifications (Cannot unsubscribe)
• Service Updates: Important policy changes, new services
• Marketing: Promotional offers, newsletters (Can unsubscribe)
• Reminders: Renewal reminders, deadline notifications

2. How to Unsubscribe

You can unsubscribe from marketing communications by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email
• Sending an email to support@shopactmaharashtra.org with "UNSUBSCRIBE" in the subject
• Calling or messaging us on WhatsApp at 8855888998
• Replying to any marketing SMS with "STOP"

3. Processing Time

Your unsubscribe request will be processed within 48 hours. You may receive communications that were already in process before your request was completed.

4. Essential Communications

Please note that you cannot unsubscribe from:

• Application status updates and confirmations
• Important security notifications
• Legal notices and policy changes
• Payment receipts and invoices
• Direct responses to your inquiries

These communications are essential for providing our services and maintaining your account.

5. Resubscribing

If you change your mind and wish to receive marketing communications again, you can resubscribe by:

• Contacting us at support@shopactmaharashtra.org
• Opting in through your account preferences (if applicable)
• Calling us at 8855888998

6. Data Retention

Unsubscribing from marketing communications does not delete your account or application data. For data deletion requests, please refer to our Privacy Policy and Data Retention Policy.

7. Contact Us

For questions about communications or unsubscribe requests:
Email: support@shopactmaharashtra.org
Phone/WhatsApp: 8855888998